Manufacturing defects
SayoDevice support reviews manufacturing-defect claims during the warranty period stated with the product or order documentation. Proof of purchase and the product serial or identifying information may be required.
What is not covered
Coverage does not include normal cosmetic wear, accidental damage, liquid damage, misuse, unauthorized repair or modification, incompatible parts, or damage caused by incorrect power or installation.
Request service
Contact support before returning hardware. Include the order number, product model, description of the issue and clear photos or video when they help demonstrate the behavior. Support may request troubleshooting before approving a replacement or repair.
Consumer rights
This warranty is in addition to rights that cannot be excluded under applicable consumer law.